At Modatope, we are committed to providing you with high-quality products and exceptional service. To achieve this, we collect, use, and share certain personal information. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and how you can control your information. We take the security of your personal data seriously and implement appropriate measures to protect it. By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.
Information Collection
When you make a purchase on Modatope (online or by phone), we collect information necessary to complete your transaction, including but not limited to your name, address, phone number, email, and payment details. We also retain information about your order history and preferences. If you register an account with us, we may ask for additional information such as your age, interests, or product preferences.
To improve our website experience, we may collect non-personal data about how users navigate the site. While we strive to protect your information, we cannot guarantee that unauthorized access will never occur. Users should exercise caution when sharing their personal information online.
We do not share your opt-in to an SMS campaign with third parties for unrelated purposes. However, we may share personal data, including SMS opt-ins, with third-party service providers who help us deliver messaging services.
Use and Disclosure of Information
The information we collect is used to process transactions, send promotional materials via email or mail, and improve our products and services. We may also use your personal data to respond to inquiries, resolve disputes, detect fraudulent activities, and for other operational needs.
We may share your information with third-party service providers who assist in delivering our services, such as shipping providers or marketing partners. In cases where your data is collected for sweepstakes or promotional programs, we may share it with affiliated partners.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information. These include:
- SSL (Secure Socket Layer) encryption to secure data transmission during checkout and data entry processes.
- Access controls and authentication protocols to ensure only authorized personnel can access sensitive data.
- Regular security audits and system monitoring to detect and prevent unauthorized access or breaches.
Data minimization practices to ensure we only collect and retain what is necessary.
Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
How long do we retain your information?
We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including:
- For order and transaction data, we retain records for 7 years to comply with legal, tax, and accounting requirements.
- For marketing and communication data, we retain your information until you unsubscribe or request deletion.
- For inactive accounts, we may delete or anonymize data after 2 years of inactivity.
You may request to access, correct, or delete your personal data at any time by contacting us at support@modatope.com
Opt-Out Procedures
If you prefer that we do not share your personal information with non-affiliated third parties, you may opt out by contacting us at:
Modatope Attn: Privacy Team Email: support@modatope.com
Cookies
We use cookies to enhance your browsing experience and track visitor activity on our website. Cookies help us store information such as shopping cart items and user preferences. We may use both session and persistent cookies to improve website functionality. You can disable cookies in your browser settings, but doing so may impact site performance.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be communicated through our website at www.modatope.com/privacy-policy. We encourage users to review this page regularly.
Online Account Registration
Creating an account on Modatope simplifies your shopping experience by saving your shipping and billing information, order history, and preferences. You can update or remove your account details at any time.
Emails
We send promotional emails only to users who have opted in. You may unsubscribe at any time by clicking the "unsubscribe" link in our emails. Please ensure you keep your account details secure to prevent unauthorized access.
